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Superior Customer Service is Our Specialty


American Equity Investment Life Insurance Company® is a company built on quality relationships and the character of our people. We have a long-standing tradition of providing service that is second to none in our industry. When we were founded, we felt insurance companies were losing touch with the customers. We knew that too often individuals are left to deal with faceless institutions and automated phones.
Our employees/owners are committed to ensuring peace of mind for your retirement future. Our commitment to unsurpassed service and contract owner benefits has allowed American Equity to experience consistent, record growth in our industry.  
At American Equity, we are committed to you. We will be there every step of the way:
  • Decision-making process
  • Beginning of your annuity contract or life insurance policy
  • Life of your contract and beyond
You are not just a number with our company; we strive to get to know you and understand your individual needs.  
Each person at American Equity is dedicated to establishing and maintaining meaningful relationships with annuity contract owners and agents across the country. We aim for excellence in every interaction we have with you. All of our employees are integral components in delivering the heart of our mission — Superior Service. 
Our Commitment
  • Contracts are issued in 24-48 hours (contracts that are in good order)
  • Your phone call is answered promptly by an American Equity professional
  • Our product brochures and forms are easy-to-understand
  • We go the extra mile to earn your business and loyalty